The Dropbox desktop app, which includes:.in a web browser on your phone or computer.Here are all the places you can access your files in Dropbox: Make sure youвЂ™re looking in the right places Many file syncing issues, no matter what device youвЂ™re using or what the specific issue is, can be solved with the following solutions. Not using Dropbox yet? See how Dropbox makes syncing files easy. If you see a sync icon that you donвЂ™t recognize, like a gray circle with a minus sign or a red circle with an вЂњXвЂќ, visit this sync icons article in addition to this article.ДЇor a basic introduction to how Dropbox sync works, visit this sync overview article instead.If the Dropbox Smart Sync feature isnвЂ™t working as expected, visit the Smart Sync feature article in addition to this article.If your files arenвЂ™t showing up or you donвЂ™t see files that should be there, visit the selective sync feature article in addition to this article.You see a вЂњDropbox is damagedвЂќ, вЂњOperationalErrorвЂќ, or вЂњBrokenTempDirErrorвЂќ error.

You see вЂњpermission errorвЂќ, вЂњaccess deniedвЂќ, вЂњpermission deniedвЂќ, or вЂњrejected by serverвЂќ.

Dropbox has unexpectedly high CPU, memory, or RAM usage.

You see a вЂњcanвЂ™t establish secure connectionвЂќ error or a different sync error message.Files are taking a long time to sync, are syncing slowly, or appear to always be syncing.Dropbox appears to have stopped syncing, is no longer syncing, or is stuck indexing.Dropbox is not вЂњdownloadingвЂќ or not вЂњuploadingвЂќ, meaning not syncing or updating, files.Dropbox is not syncing, updating, or refreshing files, folders, or shared folders.Use this article to fix the following issues: If youвЂ™re experiencing syncing problems on any device, including your computer (Windows or Mac), phone (Android or iPhone), or tablet, or Dropbox appears to not be working, use this article to troubleshoot. This article covers basic and advanced fixes for Dropbox sync issues.

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